GBP
INTERNATIONAL DELIVERY & RETURNS
INTERNATIONAL DELIVERY & RETURNS
Wherever you are, we want getting your ATIA order, and returning it if something isn't quite right, to feel simple. We deliver to over 40 countries with DHL Express, and international returns can be started online in a few minutes.
INTERNATIONAL DELIVERY
Delivered by DHL Express. Order before 1pm, Monday to Friday. Excludes weekends and bank holidays.
EUROPE & IRELAND - £15
1–2 working days
USA, CANADA, UAE & MIDDLE EAST - £20
1–3 working days
AUSTRALIA, ASIA & REST OF WORLD - £25
2–4 working days
Duties and taxes: you can choose to prepay all duties and taxes at checkout, so there's nothing more to pay on delivery. You can also pay them on arrival if you prefer.
INTERNATIONAL RETURNS
Start your return within 35 days of placing your order. Your DHL return label is £15 for Europe and Ireland, £20 for the USA, Canada, UAE and the Middle East, and £25 for Australia, Asia and the rest of the world, deducted from your refund.
1. FIND YOUR ORDER
Enter your order details in our returns portal, using the button below.
2. CHOOSE REFUND OR EXCHANGE
Select the item(s) you'd like to return and how you'd like us to resolve it.
3. PACK AND SEND
Print your DHL label, pack your item(s) in their original packaging and hand your parcel to DHL.
START YOUR RETURN
Enter your order details in our returns portal to start your international return.
International delivery
We deliver with DHL Express to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland (£15); to the USA, Canada, the United Arab Emirates and Qatar (£20); and to Australia, Hong Kong, Israel, Japan, Malaysia, New Zealand, Singapore and South Korea (£25).
Orders placed before 1pm, Monday to Friday, are usually delivered in 1–2 working days to Europe and Ireland, 1–3 working days to the USA, Canada, UAE and the Middle East, and 2–4 working days to Australia, Asia and the rest of the world. Weekends and bank holidays are excluded.
You can choose to prepay all duties and taxes at checkout, so there's nothing more to pay when your order arrives. If you'd prefer, you can pay them on arrival instead.
Once your order has been dispatched, you'll receive an email with your DHL tracking details so you can follow it all the way to your door.
International returns
Start your return in our returns portal, using the button on this page. Enter your order details, choose the item(s) you'd like to return and whether you'd like a refund or an exchange, and the portal will create your DHL return label.
International returns must be started within 35 days of the date you placed your order.
The cost of your DHL return label matches our delivery rates: £15 for Europe and Ireland, £20 for the USA, Canada, UAE and the Middle East, and £25 for Australia, Asia and the rest of the world. It's shown in the portal before you confirm, and is deducted from your refund.
Yes. Choose exchange in the returns portal and select the item you'd like instead.
Items must be unworn, unwashed, free from marks and scents, and returned in their original packaging with all tags attached. For hygiene reasons, socks can't be returned once they've been tried on. You can read our full returns policy for more details.
Once your return arrives with us and has been checked, we'll process your refund, less the cost of your return label. We'll email you to confirm when it's done.
UK returns work a little differently. Please see our returns page for how to send your order back to us.